Risk Never Sleeps Episode 86: Pam Austin
Post Summary
In this episode, Pam Austin discusses Ballad Health's proactive approach to cybersecurity, including establishing a governance committee focused on AI, compliance, and risk. Pam highlights the importance of customer service and the new IT PMO process in handling the volume of IT requests. She also addresses the challenge of reducing shadow IT to maintain organizational security. She recounts her experience leading the transition to the Epic EMR system amidst the pandemic, demonstrating adaptability and strong leadership. Despite challenges, she met the go-live dates for Epic and clinic implementations.
Establishing a governance committee helps address AI's impact on healthcare by focusing on IT, compliance, and risk. In this episode, Pam Austin discusses Ballad Health's proactive approach to cybersecurity, including establishing a governance committee focused on AI, compliance, and risk. Pam highlights the importance of customer service and the new IT PMO process in handling the volume of IT requests. She also addresses the challenge of reducing shadow IT to maintain organizational security. She recounts her experience leading the transition to the Epic EMR system amidst the pandemic, demonstrating adaptability and strong leadership. Despite challenges, she met the go-live dates for Epic and clinic implementations. Tune in and learn about the intersection of healthcare, IT, and leadership!
